Friday, January 23, 2009

feeling gleeful

About a year and a half ago I moved from an area with lots of high speed internet choices to an area with far fewer choices. Originally I had Speakeasy DSL which was awesome and amazing and recommended by me to everyone. After the move, I was stuck with Comcast cable internet, which made me very unhappy, because I hate Comcast with a passion. Not only do they have horrible and clueless phone support, they charge $50 every time a technician comes to visit, they have sketchy bait-and-switch pricing schemes, and one time when the Comcast guy came to "fix" our internet service he "accidentally" broke our satellite TV connection. Yeah, right.

Sometime last December, we received a letter from Comcast saying that the rate on our internet service ($42/month) was a "mistake" and that it would be changed to the "correct" price of $58/month, effective in January. The letter was printed, with color graphics. I sincerely doubt that we were the only customers to receive it. Anyway, it went on to say that we could elect to add cable TV service, and if we did so, instead of being charged $58/month for just internet, we would pay $52/month for both internet and TV. Of course, the catch was that the $52/month rate would only apply for a year.

That was motivation enough for me to start researching ISP alternatives again, and I was surprised and happy to find that AT&T DSL was available in our area. I promptly ordered AT&T service, and the technician enabled our line, but my old Speakeasy/Covad DSL modem unfortunately didn't work with AT&T's service, so I had to wait another few days until AT&T could send me a new modem (which, incidentally, was free with a 1-year contract).

The modem arrived yesterday afternoon, and after dinner and games with some friends, I started configuring the new connection around midnight. After going through the installation process (which unfortunately required a Windows machine and Internet Explorer, so I had to dig up a laptop), and debugging the PPPoE settings for a bit, I finally got everything working around 1am. This made me ridiculously happy. I felt like I was finally free! I didn't get to bed until 2am because I was aimlessly surfing the web, just reveling in our new faster, Comcast-less internet. Yeah, I'm a huge geek.

We got Comcast cancelled the next morning. Yay!! Take that, stupid Comcast policies!

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